Payment policy

We accept the following payment methods:

All payments are processed in GBP. Please note that additional currency conversion fees may apply depending on your bank.

Payment Upon Ordering: Payment is required at the time of order. Your order will only be processed once payment has been successfully confirmed.
Security: All payments are processed through secure payment systems. Your payment information is encrypted during transmission and is not stored on our servers.
Refunds: If your order is eligible for a refund, the amount will be credited back to your original payment method. Refunds will be processed within 10 business days after return approval.
Payment Issues: If you encounter any issues with payment or have questions regarding your payment, please contact our customer service team at support@topazthreads.com
Late Payments: In the event of a late payment, we reserve the right to cancel your order and pursue legal action if necessary.

For payment inquiries or issues, please contact us:

Email: support@topazthreads.com
Phone: +44741835051